Refund policy
Return & Refund Policy
Last updated: November 2, 2026
HypedEffect is operated by ZYVA LLC. This policy explains how to request a return and how refunds are handled.
30-Day Returns
You have 30 days from the date you receive your order to request a return.
Under our 30-day return policy, items must be in the same condition as received, unworn or unused, with their original tags and packaging. Please provide your order number or another proof of purchase.
These conditions do not limit your statutory consumer rights, including rights relating to faulty, damaged or incorrectly supplied items.
How to Request a Return
Email support@hypedeffect.com within 30 days of receiving your order. Include your order number and identify the item you wish to return.
Please contact us before sending your parcel. Once your eligible return is approved, we will provide instructions for returning your item at no cost to you.
Return address:
HypedEffect / ZYVA LLC
1209 Mountain Rd Pl NE, Ste R
Albuquerque, NM 87110
United States
Please follow the return instructions provided by our support team so that we can identify and process your return.
Return Shipping and Fees
Return shipping is free for eligible returns. HypedEffect covers the return postage.
We do not charge restocking fees.
Original delivery charges, if any, are non-refundable unless a refund is required by applicable law. If your order qualified for free delivery, no original delivery charge will be deducted from your refund.
Damaged, Defective or Incorrect Items
Please inspect your order upon arrival. If an item is damaged, defective or different from what you ordered, contact support@hypedeffect.com as soon as possible so we can assess the issue and arrange an appropriate resolution.
You will not be charged return postage for an eligible return of a damaged, defective or incorrectly supplied item.
Exceptions and Non-Returnable Items
The following are excluded from our voluntary 30-day return policy, except where applicable law requires otherwise:
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Personalised or custom-made products.
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Perishable goods.
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Personal care or hygiene products that cannot safely be returned after opening.
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Hazardous materials, flammable liquids or gases.
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Gift cards.
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Sale items.
These exclusions do not remove any statutory cancellation, return or refund rights. In particular, purchasing an item on sale does not reduce your statutory rights.
If you are unsure whether an item is eligible, contact us before arranging a return.
Exchanges
We do not offer direct exchanges.
If you would like a different item, request a return under this policy and place a separate order for the replacement item.
Refunds
We will notify you after receiving and inspecting your return and confirm whether your refund has been approved.
Approved refunds will be issued to your original payment method within 10 business days, or within any shorter period required by applicable law.
Your bank or payment provider may need additional time to display the refund in your account.
If more than 15 business days have passed since we approved your refund and you have not received it, contact support@hypedeffect.com.
Your Statutory Rights
Nothing in this policy limits your rights under applicable consumer protection laws. Where those laws provide additional cancellation, return or refund rights, or require different refund deadlines or reimbursement of delivery charges, those requirements take precedence over this policy.
Contact Us
Store: HypedEffect
Legal operator: ZYVA LLC
Email: support@hypedeffect.com
Phone: +1 (514) 419-2715
Business and return address:
1209 Mountain Rd Pl NE, Ste R
Albuquerque, NM 87110
United States